Shipping Policy

Chiefy's Cup Coffee And Tea

Last updated: October 29, 2026

Thank you for shopping with Chiefy's Cup! Here's what you need to know about shipping and delivery.

1. Where We Ship

We currently ship within the United States only.

International shipping, local delivery, and in-store pickup are not available at this time.

2. Shipping Rates

Coffee & Tea — Free Standard Shipping

All coffee and tea products qualify for free standard shipping within the United States, with no minimum purchase required.

Mugs, Apparel & Accessories

Shipping charges apply to mugs, apparel, and accessories unless an applicable promotion provides otherwise.

Shipping costs are calculated and displayed at checkout before payment.

Free shipping on coffee and tea does not automatically extend to other merchandise purchased in the same order.

3. Processing Times

Orders require preparation or production before shipment.

Estimated processing times are:

• Coffee: Typically 1–5 business days.

• Tea: Processing times may vary.

• Mugs and drinkware: Typically 2–5 business days.

• Apparel and accessories: Typically 2–5 business days for most products.

Processing times do not include shipping transit time and may vary during busy periods, weekends, or holidays.

These are estimates, not guarantees.

4. Delivery Times

Delivery times depend on the product, shipping carrier, and destination.

For coffee, standard U.S. shipping typically takes an additional 1–5 business days after processing.

Transit times for tea, mugs, apparel, and accessories vary by shipping method and destination.

Delivery dates displayed at checkout or through tracking are estimates and are not guaranteed.

If an order cannot be shipped within the applicable promised timeframe, we will provide any required delay notice and cancellation or refund options in accordance with applicable law.

5. Multiple Shipments and Tracking

Products in the same order may be shipped separately and arrive on different dates.

When tracking information is available, it will be provided in your shipping confirmation.

Please allow up to 48 hours for tracking updates to appear.

If your order is significantly delayed or tracking information is not updating, contact us for assistance.

6. Damaged, Incorrect, or Missing Orders

If your order arrives damaged, defective, or incorrect, or if a package is missing, please contact us promptly.

Include your order number, a description of the issue, and photographs when applicable.

We will review the situation and determine an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

7. Contact Us

For shipping questions or order concerns, contact:

Chiefy's Cup Coffee And Tea

Email: support@chiefyscup.com

Phone: (281) 406-0926

Website: https://chiefyscup.com